How do I track my order?
📦 Order Tracking & Shipping Information
To help us assist you faster, please have your order number and the email address used during checkout ready when reaching out.
⚠️ Important Reminders Before Tracking Your Order
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✅ Check your spam or junk folder to ensure our emails (from contact.ausgifts@gmail.com) haven't been filtered by mistake.
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💬 Visit our store chat and click on “Track My Order” for real-time updates.
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📧 The order status notifications you receive depend on the contact details provided at checkout, so please double-check that you've entered your best email and mobile number to avoid missing important updates.
🚚 Order Processing & Shipping Timeline
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Once your order is confirmed, our team begins preparing your items for shipment.
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Within 2 to 5 business days, your order is packed and handed over to one of our trusted logistics partners.
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As soon as your parcel is shipped, you’ll receive a Shipping Confirmation Email with tracking information.
Need help? Contact us at contact.ausgifts@gmail.com or via WhatsApp: +61 0451 920 714 and we’ll be happy to assist you.